Privacy Policy
Effective Date: 05/10/2025
This Privacy Policy explains how Review Crane LLC ("we," "our," or "us") collects, uses, and protects your personal information when you visit www.reviewcrane.com .
1. Information We Collect
We collect the following types of information:
Personally Identifiable Information (PII)
- Name
- Phone number
- Email address
Automatically Collected Data
- IP address
- Browser type
- Device type
- Pages visited and interaction data, including through Google Analytics or similar tools
SMS Consent
When you provide your phone number, you may opt in to receive SMS messages from us. Message frequency may vary. Message and data rates may apply.
2. How We Collect Information
We collect information in the following ways:
- Directly from you when you submit a form
- Automatically through cookies, analytics tools, and server logs
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Process payments securely through Stripe, typically after a sales call
- Improve our website, services, and user experience
- Send transactional communications
- Send SMS notifications if you have opted in
4. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share information in the following limited situations:
- With trusted service providers, such as Stripe and Google Analytics, strictly as needed to operate our business
- With subcontractors or agents solely for support services, such as customer service
SMS Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Sharing of SMS data is only permitted with subcontractors for service-related support.
5. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
- Monitor website performance and usage patterns
- Improve website functionality and user experience
You may control cookie settings through your browser.
6. Data Security
We take reasonable and appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. Your Rights and Choices
You have the right to:
- Unsubscribe from marketing emails or SMS at any time
- Request to update or correct your personal information
- Request deletion of your data, subject to verification and legal exceptions
To exercise your rights, please email us at sean@reviewcrane.com.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at: