Privacy Policy

Effective Date: 05/10/2025This Privacy Policy explains how Review Crane LLC ("we", "our", or "us") collects, uses, and protects your personal information when you visit www.reviewcrane.com.

1. Information We Collect

We collect the following types of information:

Personally Identifiable Information (PII):

Name

Phone Number

Email Address

Automatically Collected Data:

IP address

Browser type

Device type

Pages visited and interaction data (via Google Analytics or similar tools)

SMS Consent:

When you provide your phone number, you may opt in to receive SMS messages from us. Message frequency may vary. Message and data rates may apply.

2. How We Collect Information

We collect information:

Directly from you when you submit a form

Automatically through cookies, analytics tools, and server logs

3. How We Use Your Information

We use the collected information to:

Respond to your inquiries and provide customer service

Process payments securely via Stripe (outside this website, post-sales call)

Improve our website, services, and user experience

Send transactional communications and, if opted in, SMS notifications

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information:

With trusted service providers (e.g., Stripe, Google Analytics) strictly as needed to operate our business

With subcontractors or agents solely for support services such as customer service

SMS Information:

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Sharing of SMS data is only permitted with subcontractors for service-related support.

5. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

Monitor website performance and usage patterns

Improve functionality and user experience

You may control cookie settings via your browser.

6. Data Security

We take reasonable and appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.